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Short codes and keywords

Help your customers to remember you with short codes

Short codes are 5-digit numbers, such as “20201”. Short codes can be used in marketing materials, online ads and anywhere else your customers, staff or members might see them. These numbers are quick and easy for people to use and remember. Short codes are easy way of getting people to text you to join an offers list or voice their interest in your business.

Short code numbers – from TV to train stations

No doubt you will have seen these on TV or at train stations, asking you to text a simple word to a 5-digit number. Short numbers are usually used with keywords and are an easy way for a customer to remember and contact your business.

Low cost way to grow your contact list

Short codes are a great way to find new customers. Once a customer has texted in, our online platform will store their number and you can continue to contact them with relevant information in the future.

How would you use a short number?

You can use short codes to encourage any kind of inbound action or request. For example: “text GYM to 20201 to receive our latest timetable” or “text PRIZEDRAW to 20201 to be in with chance to win”. You can set auto-responses to these inbound messages and send more information, such as attachments, links or SMS tickets or vouchers.

  • Sending fitness class time tables to new and existing members.
  • Advising of traffic or parking information on event days.
  • Publishing event details to interested customers.
  • Confirming term dates and key school events.